Shared Product Blueprint

Front Desk Lost & Found Log

A read-only Product Blueprint created with IdeaMade.

Lost and found log

Front Desk Lost & Found Log

An internal lost-and-found log for front desk staff at a gym, coworking space, or small hotel. Staff sign in to record each found item with where it was found and where it is stored, handle claims, and mark items as returned. Admin creates staff accounts, sets the retention period in days, and can dispose items. No photos, public search, AI matching, or owner notifications.

Users and roles

The people who interact with the product.

Admin

Manages staff accounts, sets the retention period in days, can see all records, and is the only role allowed to mark items as disposed.

  • Create and manage staff accounts
  • Set the retention period in days
  • See all item and claim records

Front desk staff

Records found items, handles claims, and marks items as returned. Cannot manage accounts or change the retention period.

  • Record found items with found location and storage place
  • Record claim details when handing an item back
  • Mark items as returned

Key workflows

The main paths users take to reach an outcome.

Sign in to the logFront desk staffCore
1

Enter credentialsStaff enter the sign-in details of the account the admin created for them.

2

Reach the Items pageAfter signing in, staff land on the Items list.

Outcome: The staff member is signed in and can reach the Items page.
Log a found itemFront desk staffCore
1

Open the Items pageStaff open the Items list and choose to add a found item.

2

Record item detailsStaff enter the description, category, found location, found date, and storage place. Saving requires a found location and a storage place.

3

Confirm the item in the listThe new item appears in the list with status Stored.

Outcome: The item is saved with its found location and storage place and appears in the Items list.
Review and filter itemsFront desk staffCore
1

Open the Items listThe list is calculated on open, so items stored beyond the retention period appear as Disposable.

2

Filter by statusStaff narrow the list to Stored, Returned, Disposable, or Disposed items.

Outcome: Staff see the current items, including items shown as Disposable under the retention rule, and can filter by status.
Return an item to its ownerFront desk staffCore
1

Find the itemStaff locate the item in the Items list.

2

Open the item detailStaff open the item to review its details and history.

3

Record the claimStaff enter the claimant name, the identifying details the claimant described, and the staff member handling the handover, then mark the item Returned. The item is locked afterwards.

Outcome: A claim record is saved and the item is marked Returned and locked.
Dispose of an unclaimed itemAdminCore
1

Open a disposable itemAdmin finds an item shown as Disposable in the Items list and opens it.

2

Mark the item disposedAdmin marks the item Disposed; the item is locked and can no longer be edited.

Outcome: The item is marked Disposed and locked.
Manage staff accountsAdminCore
1

Open SettingsAdmin opens the admin-only Settings page.

2

Create or update a staff accountAdmin adds a staff account or updates an existing one.

Outcome: Staff accounts are created or updated so staff can sign in.
Set the retention periodAdminCore
1

Open SettingsAdmin opens the admin-only Settings page.

2

Save retention daysAdmin sets the retention period in days.

Outcome: The retention period in days is saved and applied the next time the Items list is opened.

Pages

4 pages in the MVP

Sign inLet staff sign in with the account created for them by the admin. There is no public access to the log.
Public
Sign in
ItemsList found items with status, description, found date, and storage place, filter by status, and add a found item. Items still stored beyond the retention period appear as Disposable when the list is opened.
Signed in
Items
Search
Item detailShow an item's description, found location, found date, storage place, status, claim details, and history. Staff record a claim and mark the item returned here; admin can mark an item disposed here. Returned and disposed items are locked.
Signed in
Item detail
SettingsAdmin-only settings: create and manage staff accounts and set the retention period in days. Front desk staff cannot open this page.
Signed in
Settings

Product decisions

Choices you can confirm directly in the Blueprint.

Assumptions

Items that should be verified before implementation.

The initial retention period in days is not specified; the admin sets it in Settings before the Disposable rule has any effect.

Medium impactNeeds confirmation

Disposable is a calculated display status for still-stored items past the retention period; the stored status only changes to Disposed when an admin marks it.

Medium impactNeeds confirmation

Admin creates staff accounts directly in Settings, including the initial admin account being provisioned outside this flow.

Low impactNeeds confirmation